PRIVACY POLICY
Global Spanish Institute
Effective Date: Feb 15, 2026 | Last Updated: May 13, 2026
1. Introduction
Welcome to Global Spanish Institute (“we,” “our,” or “us”). We are committed to protecting the personal information of all users who access our website and online learning platform (collectively, the “Platform”). This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the rights you have over your information. By creating an account or using our Platform — whether for free or paid courses — you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect the following categories of personal information:
2.1 Account & Identity Information
• Full name
• Email address
• Password (stored in encrypted form)
• Profile photo (optional)
2.2 Payment Information
When you purchase a paid course, we collect billing details necessary to process your payment. Payment transactions are processed by trusted third-party payment processors. We do not store your full credit or debit card numbers on our servers.
• Cardholder name
• Billing address
• Last four digits of payment card (for receipt purposes only)
• Transaction ID and purchase history
2.3 Usage & Learning Progress Data
We automatically collect information about how you interact with the Platform, including:
• Courses enrolled in (free and paid)
• Lessons completed and quiz scores
• Time spent on each module
• Learning progress and milestones achieved
• Device type, browser, and operating system
• IP address and approximate geographic location
• Log data (access times, pages viewed, errors encountered)
• Cardholder name
• Billing address
• Last four digits of payment card (for receipt purposes only)
• Transaction ID and purchase history
2.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze Platform usage. You may manage cookie preferences through your browser settings; however, disabling certain cookies may affect Platform functionality.
3. How We Use Your Information
We use the information we collect for the following purposes: • To create and manage your user account • To deliver and personalize your learning experience • To process payments and issue receipts for paid courses • To track and display your learning progress and course completion certificates • To send you important account notifications, course updates, and support responses • To send promotional communications about new courses or features (you may opt out at any time) • To improve the Platform through analytics and user feedback • To prevent fraud, abuse, and unauthorized access • To comply with applicable legal obligations
4. Legal Basis for Processing
Where applicable under data protection laws such as the EU General Data Protection Regulation (GDPR) or Ecuador’s Organic Law on Personal Data Protection (LOPDP), we process your personal data on the following legal bases:
• Contractual necessity: to provide the services you signed up for
• Legitimate interests: to improve our Platform and maintain security
• Legal obligation: to comply with applicable laws and regulations
• Consent: for optional communications such as marketing emails
5. Sharing Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
• Service providers: Third-party vendors who help us operate the Platform (e.g., payment processors, email delivery services, hosting providers), subject to confidentiality agreements.
• Legal compliance: When required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With your consent: In any other circumstance where you have given explicit permission.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request deletion of your account, we will delete or anonymize your data within 30 days, except where retention is required by law (e.g., financial records for tax purposes, which may be retained for up to 7 years).
7. Data Security
We implement industry-standard security measures to protect your personal information, including: • SSL/TLS encryption for all data transmitted between your browser and our servers • Encrypted storage of passwords • Access controls limiting employee access to personal data on a need-to-know basis • Regular security audits and vulnerability assessments While we take reasonable precautions, no system is completely secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.
8. International Data Transfers
Global Spanish Institute serves users worldwide. If you are located outside of Ecuador, your information may be transferred to and processed in countries with different data protection laws. We take appropriate steps to ensure that such transfers comply with applicable regulations and that your data remains protected.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data: • Access: Request a copy of the personal information we hold about you. • Rectification: Ask us to correct inaccurate or incomplete information. • Erasure: Request deletion of your personal data (“right to be forgotten”). • Restriction: Ask us to limit how we process your data in certain circumstances. • Portability: Receive your data in a structured, commonly used format. • Objection: Object to processing based on legitimate interests or for direct marketing. • Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing. To exercise any of these rights, please contact us at the address provided in Section 12 below. We will respond to your request within 30 days.
10. Children’s Privacy
Our Platform is intended for adults (18 years of age or older). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly. If you believe a minor has registered on our Platform, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or a prominent notice on the Platform before the changes take effect. The updated policy will include a revised “Last Updated” date at the top of this document. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Global Spanish Institute
Email: globalspanishinstitute@gmail.com
Website: www.globalspanishinstitute.com